Henley Executive Cars

At Henley Executive Cars (“we”, “our”, “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Who We Are

Henley Executive Cars

Head Office: 8 Cedars Rd, Maidenhead SL6 1RY, UK

Website: https://henleyexecutivecars.co.uk/

Email: bookings@henleyexecutivecars.co.uk

Phone: 0793 1247 748

We are the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information:

• Contact details: name, email address, phone number, billing address
• Booking details: pickup/drop-off locations, dates, times, flight numbers
• Payment details: processed securely by our payment providers
• Business account information: company name and invoicing details
• Communications: emails and correspondence
• Website data: IP address, browser type, and usage statistics

3. How We Use Your Information

We use your personal data to:

• Process and manage bookings and payments
• Communicate with you regarding your journeys
• Issue invoices and receipts
• Improve service quality and operations
• Comply with legal and regulatory requirements
• Send marketing communications (only if you have opted in)

We do not sell or rent your personal data.

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity
• Legitimate business interests
• Legal obligations
• Your consent (for marketing communications)

5. Data Sharing

We may share your information with:

• Drivers and operational staff
• Payment processors
• Booking and IT system providers
• Legal or regulatory authorities where required by law

All third parties are required to protect your data in line with UK GDPR.

6. Data Storage and Security

We apply appropriate technical and organisational measures to protect your data.
Your data is stored securely within the UK or the EEA and accessed only by authorised personnel.

7. Data Retention

• Booking and invoicing data: retained for up to 6 years
• Marketing data: retained until you withdraw consent
• Inactive accounts: deleted or anonymised after a reasonable period

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw marketing consent
• Request data portability where applicable
• To exercise your rights, contact us at bookings@henleyexecutivecars.co.uk.

You may also complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk

9. Cookies

Our website may use cookies to improve user experience. You can manage or disable cookies via your browser settings.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.